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IT service desk

Coordinate requests, approvals and inventory.

Work across service-desk and stockroom roles to agree and reserve the right equipment.

IT service desk workspace
01

Understand the equipment request

02

Coordinate approval and availability

03

Reconcile the reservation across roles

Recorded browser workflow

Recorded two-role allocation workflow and 40 adapter checks.

Build around your it service desk workflow.

Define what your agent needs to do, the tools it uses, and what a correct outcome looks like.